Home > Careers > After Sales Job Vacancy

After Sales

Location: Lisbon, Portugal
Job ID:
Date Posted: 19/04/2022
After Sales
Location: Lisbon
Job ID: R-351
Date Posted: 21/06/2019

Portugal Homes, a leading estate agency with an AMI Licence 14414, an APEMIP membership 5940, is currently looking for people to add value to our After Sales department. 

The After Sales department is a key market differentiator of Portugal Homes. We have designed a unique and unrivalled service tailored to our clients' needs. We have an in-house team that is solely committed to satisfying clients' needs post-purchase, and who guides them through every step of the way. We believe that by providing this service to all clients we are following our company's core values of honesty, trust and accountability, in everything we do - even after a client has made a purchase.

 

How to apply:

Please send us your CV in English to info@portugalhomes.com, with your name and position in the email's subject

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Profile & Skills
  • Advanced customer focus and customer service skills;
  • Great verbal and written communication skills;
  • Ability to remain calm and in control of a situation;
  • Microsoft Office and other useful software;

 

Requirements:

  • Experience working in a call center
  • English Fluent
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Responsibilities
  • To serve clients, sell products and meet clients' needs;
  • Service existing accounts and establish new accounts;
  • Recommend changes in products, services, and policies by evaluating results and competitive developments;
  • To resolve clients' complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management;
  • Drive sales through engagement with clients, suggestive selling, and sharing service knowledge;
  • Update managers by consolidating, analysing, and forwarding daily action summaries;
  • Provide product, promotion, and pricing information by clarifying clients' requests, selecting appropriate information, forwarding information, and answering questions;
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After Sales - Job Application

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